INSTEON Automation

Insteon

We have not had any communication from Insteon or SmartLabs for some time now and recently the forums and possibly Insteon Hub servers have gone offline. 

In the mean time we have partnered with Lutron and highly recommend their Caseta and RadioRA line.   We also have strong solutions available based on WiFi, ZWave, Zigbee.   Please reach out for more information.

For Insteon installs wishing to add new devices or find other options, please review this article:

INSTEON SHUT DOWN - HUBS, SOFTWARE AND MIGRATION OPTIONS

Please note that Insteon warranty is the responsbility of Insteon/Smartlabs.  However Aartech's tradition is to offer the best possible support to our clients and in light of the curent situation we did reserve a small quantity of Insteon dimmers, switches and keypads to support our local Canadian clients for warranty or emergency replacements. If you have a defective Insteon device purchased from Aartech Canada please contact us via our helpdesk.

We have had reports of Insteon Hubs being offline and the Insteon forums have also gone offline.  If your Insteon Hub is not communicating it may be due to a server issue and a replacement will not resolve the problem. 

For reference:

Insteon smart home technology uses a mix of wireless (RF) and AC powerline communications to form a hybrid mesh network.  Easily automate your home or business with a wide range of Insteon products. From simple remote control of a single light, to complete keypad based scene lighting Insteon has you covered.  Add a hub to enable automation, scheduling and smart phone control.